Canadian Specialist Hospital
A Front Desk Officer (FDO) at Canadian Specialist Hospital will provide exceptional client service and maintain professionalism amidst multitasking. He/ she will answer phones, schedule appointments, handle inquiries, and ensure a clean reception area. The hospital published this job opportunity on February 13, 2024 and is now open for applications.
Responsibilities of Front Desk Officer
- Must empathize with clients, possess a firm belief in the quality of care, and effectively communicate services and recommendations.
- Additionally, managing doctors’ appointments, assisting visitors, handling parcels, generating bills, and coordinating with insurance companies are crucial tasks.
- Implement administrative systems, procedures, and policies while providing as administrative services.
- Responsible for mailing, data entry, mailing, scanning and other office tasks.
- Greet all visitors pleasantly, with a smile on face.
- Maintain office supplies.
- Develop and update meeting agendas, schedules, correspondence, reports, drafts, memos and emails.
Role Requirements
Following is the eligibility criteria for the role of Front Desk Officer at CSH:
- Qualifications: Completion of high school or equivalent.
- Work Experience: 2+ years of client service and front office experience.
Knowledge & Job Skills
- Familiarity with medical insurance policies and computerized environments.
- Excellent customer service skills.
- Problem-solving abilities.
- Capacity to work under pressure.
- Proficiency in English (Arabic preferred),
- Basic computer literacy.
