Khaleej times

https://www.khaleejtimes.com/

The Hotels/Restaurant industry in Sharjah is currently seeking candidate for the position of Front Desk Agent to join them. This is a mid career, full time role. The salary for this role ranges from 2501 AED to 3000 AED which may be slightly negotiable during the interview. Interested candidates are encouraged to submit their resumes for consideration.

Responsibilities of Front Desk Agent

Take initiative to add a personalized experience.
Consistently offering friendly, professional, and proactive guest service.
Greet, check-in, respond to requests and settle accounts while providing exceptional service.
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
Promote our loyalty program Accor Live Limitless and Accor Plus, and drive revenues by upselling guest experiences.
Following departmental policies, procedures, and service standards.
Maintaining a safe working environment and following all safety policies and procedures.

Requirements for the role of Front Desk Agent

The requirements for the said job are as following.

High School Diploma is plus.
Hospitality Diploma is an asset.
Proven experience of 2 years as a chefs.

Skills and Knowledge Desired

Proficient in the English language (verbal & written), Must be able to handle a multitude of tasks in an intense, ever-changing environment.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Computer literate in Microsoft Window applications.
Must possess a professional presentation.
Strong interpersonal and problem solving abilities.
Highly responsible & reliable.
Ability to work well under pressure in a fast paced environment.
Ability to work cohesively with fellow colleagues as part of a team.
Must be flexible in terms of working hours.
Must have the ability to handle cash effectively and accurately.