An exciting job opportunity has arisen for eligible candidate for position of a Food & Beverage Service Team Leader at Jumeirah Al Naseem in Dubai. This job has been posted by Jumeirah Group on 30 November 2023. If you are willing to go for this role, submit your application now.
Duties of A Food & Beverage Service Team Leader
- Supervises workflow and sequence of service effectiveness during service and provides constant hands-on support.
- Supervises closely and monitors the cashiering function of the outlet to ensure compliance with Cashiering Procedures.
- Identify and take all opportunities to enhance the quality of service.
- Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and Jumeirah customer feedback procedures.
- Provide knowledgeable, friendly, professional and efficient F&B support to all colleagues ensuring maximum guest satisfaction in a manner consistent with Madinat Jumeirah standards.
- Maintain efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOP in the F&B Standard’s Manual.
- Conduct performance evaluations, training, guidance, coaching and counselling of colleagues.
Eligibility Requirements
The eligibility requirements for role of Food & Beverage Service Team Leader are as under:
- High School Diploma.
- Two years of supervisory experience in a 5-star hotel.
Skills & Knowledge Desired
- Fluent in English; additional languages are a plus.
- Knowledge of Food and Beverage applications.