Food & Beverage Reservations Clerk Beach Rotana Abu Dhabi

Food & Beverage Reservations Clerk Beach Rotana in 10th Street, Al Zahiya Area 45200 , Abu Dhabi, United Arab Emirates  is currently looking for  dynamic, and self motivated Food & Beverage Reservations Clerk who will be responsible for all restaurant bookings and general administration duties within the department. This is an entry level, time job. For this role salary ranges  between 3000-7000 AED which may be slightly negotiable during the interview process.

Responsibilities of Food & Beverage Reservations Clerk

• Receive restaurant reservations and ensure maximum up selling.
• Prepare reservation update daily.
• Ensure that Guest Comment Cards data are being recorded.
• Regularly send HTML and other promotional materials to the database.
• Update regularly the Food & Beverage database.
• Handle telephone inquiries regarding the promotions run by the restaurants in a polite and courteous manner and as per standards fixed by Hotel.
• Prepare memos, correspondence, emails and letters internal and external.
• Ensure all correspondence is filed in a methodical systematic basis.
• Have full understanding of the procedures when handling restaurant reservations.
• Send quotation to guests for group reservations upon request.
• Prepare and assist in sending out bulk mailings occasionally.
• Prepare daily the buffet tags, menus, etc. of the Food & Beverage Outlets.
• Follow up the reports required from the Food & Beverage Outlets.

Requirements of Food & Beverage Reservations Clerk

• You should ideally have a degree / diploma in the hospitality field.
• Maximum of 1 year experience in a similar role.

Skills and Knowledge Desired

• You must also have fluency in both written and spoken English and be well verse with computer programs, while being familiar with Micros would be an additional advantage.
• The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character.
• You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike.

Key Competencies

• Understanding the Job.
• Taking Responsibility.
• Recognizing Differences.
• Customer Focus.
• Adaptability.
• Teamwork.

Host / Hostess Towers Rotana

Commis III Centro Al Manhal Abu Dhabi