Job Detail
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Job ID 10048
- Career Level Fresh
- Experience Fresh
- Gender Female|Male
Job Description
Holiday Inn & Suites Dubai Science Park, a recently opened hotel, is looking for an active Food & Beverage Attendant to join their extraordinary team. The role holder is responsible for dealing with guests requirements in a courteous, charming and professional sales oriented manner to both internal and external guests.
Responsibilities of Food & Beverage Attendant
- To serve customers promptly by taking correct orders, posting the bill, collecting, serving the orders and settling of bills under the general guidance and direction of the Restaurant Manager.
- To be the main direct guest contact sales person and offer prompt service.
- Be charming by being approachable, having confidence and showing respect.
- Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
- Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
- Serves customers according to the set standards, by taking their orders, posting the bills, collecting and serving the order, and bill accordingly.
- Presents bills to guests and ensures settlement of the same.
- Promotes all menu items and promotions.
- Ensures all opening and closing duties are follow according to the checklist.
- Responsible for all service preparation, e.g. polishing of glasses, cutlery and wiping tables.
- Responsible for clearing and arranging the stations.
What You’ll Do More?
- Ensures that all menu items are sold at the correct selling price hence ensuring that the planned profitability is secured.
- Performs other duties as may be assigned by your supervisor from time to time.
- Complies with hotel rules and regulations.
- Complies with company grooming and hygiene, and uniform standards.
- Ensures that all guest welcomed, seated and thanked on departure with a smile.
- Accurately and promptly fulfilling guest requests.
- Understands and anticipate guest needs.
- Maintains a high level of knowledge which will enhance the guest experience.
- Demonstrates a service attitude that exceeds expectations.
- Maintains a high level of product and service knowledge about all InterContinental Hotels Group hotels in our region and all F&B activities.
- Ensures compliance with relevant employment laws and hotel or company policies and procedures.
- Performs other duties and projects as assigned.
Requirements of Food & Beverage Attendant
- High School diploma or certification in hospitality management.
- Should have at least 1 year experience in hospitality industry in 4-5 star hotel.
Skills and Knowledge Desired
- Should have familiarity about spirits and wines.
- Should be fluent in English (speaking, reading and writing).
- Good knowledge about micros operating system.
- Good skills in customer service.
Food & Beverage Attendant InterContinental Dubai Marina
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