Food & Beverage Associate Miral Experiences Abu Dhabi
Full time @Miral Experience posted 2 months ago in Entertainment Shortlist Email JobJob Detail
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Job ID 27530
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Career Level Fresh
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Experience Less Than 1 Year
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Gender Male Female
Job Description
Food & Beverage Associate at Miral Experiences delivers the dining experience by providing information to help food and beverage selection presenting ordered choices ensuring a clean and safe environment. This is an Entry level full time job. And salary can range between 5000-8000 AED/month.
Responsibilities of Food & Beverage Associate
- To understand and adhere to all company standards, up to and including mission statements, values and standard operating procedures related to your job description.
- To display an open body posture, helpful and cheerful attitude while communicating effectively with their guests and fellow Colleagues in order to support Farah Strategy and Values.
- All colleagues will comply with company grooming standards and dress codes as set out by the company at all times.
- To represent and promote Farah Experiences in a positive manner at all times in order to maintain a professional brand image to all concerned stakeholders.
- To help, collectively to achieve Department and Company objectives, action plans and key performance indicators.
- To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and company rules and regulations, reporting any safety concerns or incidents to management in order to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues
- To engage each Guest as a unique individual and listen attentively to their requests.
- To adhere to all emergency procedures, ensuring Guest safety and participate in an emergency drills and evacuations as necessary.
- To greet Guests as they arrive in accordance to standard operating procedures set out by the company.
- To answer questions regarding the menu and making suggestions regarding food choices by menu location.
- To upsell drinks before meals, side orders that complement the main dishes, and suggesting non – alcoholic beverages or alcoholic beverages including wine.
- To relay food orders to the kitchen and serve courses within sequence as specified by local standard operating procedure.
- To conduct all restaurant opening and restaurant closing procedures according to Pre – Set Standard Operating Procedures as defined by the company.
What you will do more
- To utilize the correct serving techniques for all types of food and beverages offered on the menu in a specific location as set out by standard operating procedures
- When designated as a host to introduce the waiter/waitress that will be attending to the guests.
- To clean regularly equipment, machinery and dispensers in accordance with outlet checklists and standard operating procedures.
- To sweep /mop floors in the outlet as required in accordance with standard operating procedures.
- To collect stock from the Warehouse and delivering to the outlet as required by team leader, supervisor or manager.
- To manage lost & found items adhering to company’s lost & found policy.
- To operate cash register (POS System) in accordance with Standard Operating Procedures.
- To keep the register area neat and stocked with necessary supplies as set out in the standard   operating procedures.
- To be responsible for the cash float throughout your shift and ensuring it balances correctly at the conclusion of the shift as set out in the standard operating procedures.
- To be responsible for remitting the daily sales to cash control as set out in the standard operating procedures.
- To adhere to company’s overage & shortage policy as set out in the standard operating procedures.
- To use machinery, equipment or dangerous substances in accordance with training and instruction received as defined as set out in standard operating procedures.
- To assist in other areas of the outlet, such as cleaning-up, shelf stocking, or keeping items displayed in an orderly manner.
- To participate fully in all training and continual assessment projects held by the food and beverage department.
- To perform any additional tasks / duties that are assigned by the management team.
Responsibilities of Food & Beverage Associate
- High School Diploma.
- Minimum 1 year food and beverage experience.
- Bachelor’s Degree / Higher Diploma. (Desirable)
- Essential Food Safety Training. (Desirable)
- 1 year experience as a waiter/waitress in 4* Hotel. (Desirable)
- Minimum 2 years food and beverage experience. (Desirable)
- Banquet trained. (Desirable)
Skills And Knowledge Desired
- Customer service.
- Attention to detail.
- Good communication.
- Teamwork.
- Positive, pro-active attitude.
- Cash Handling.
- Upselling / Suggestive Selling.
- Broad food and beverage knowledge.
- Desire to listen, learn and follow up on instructions.
- Bilingual (preferably Arabic)
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