Job Description
Hilton Ras Al Khaimah Resort is presently hiring suitably qualified and experienced candidate for the job role of Food and Beverage Manager. The job holder is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
Responsibilities of Food and Beverage Manager
- Manage all Food and Beverage Outlet operations.
- Maintain exceptional levels of customer service.
- Ensure compliance of brand standards.
- Recruit, manage, train and develop the Food and Beverage team.
- Manage guest queries in a timely and efficient manner.
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll.
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
- Develop menus with other members of Food and Beverage team.
- Accountable for monthly stock takes.
- Incentivise team members to maximize sales and revenue.
- Carry out annual and mid-year appraisals with Managers under your responsibility.
- Evaluate guest satisfaction levels with a focus on continuous improvement.
- Ensure communication meetings are conducted and post-meeting minutes generated.
- Be environmentally aware.
- Assist other departments wherever necessary and maintain good working relationships.
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of Food and Beverage Manager
The requirements of Food and Beverage Manager are as under:
- Degree in relevant area
- 1-2 years of Management and/or supervisory Food and Beverage experience
Skills and Knowledge Desired
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
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