Emirates Integrated Telecommunications Company
Emirates Integrated Telecommunications Company is currently accepting applications from experienced and dedicated individual for the role of Fixed Access Solutions & Aggregation Engineer in Dubai. Desirous candidates meeting the eligibility requirements are encouraged to apply. Job ID for this vacancy is 11238.
Duties Of Fixed Access Solutions & Aggregation Engineer
- Provide the needed on time support and troubleshooting for all issues happens in Fixed Access and Aggregation domains, since connectivity provided through IP.
- Do the needful escalation and involve vendors on time affecting manner in case of need, and ensuring adequate follow up and problem resolution within contracted SLAs.
- Performing periodic analysis of performance reports and observations to proactively prevent issues from occurring.
- Overall responsibility that periodic reviews of devices configuration to remove any wrong or unneeded configuration are done.
- Meeting with service owners as customers to understand their problems and giving proper response for their queries.
- Handling daily Trouble Tickets as per du operation policies and scope of work.
- Oversee the provisioning of periodic and ad-hoc reports to planning team to help in the capacity planning and future upgrades of service delivery platforms and Data-Centers network.
- Providing the needed update for RFO – Reason for outage (if any)/following up all recommendation to avoid re-occurrence of similar faults till it take place.
- Assisting different planning teams/Acceptance Team in all Network Nodes Integrations, propose/attend ATP to assure redundancy, symmetry and best ways of integration are used.
- Maintains an up-to-date documentation / diagrams of the existing devices / solutions to help in troubleshooting issues and share them with other technical teams if required.
- Work closely with planning team(s) on capacity planning, upgrades, and design issues related to existing solutions.
- Perform periodic health checks, preventive maintenance service delivery platforms and Data Centers network to identify potential problems or loopholes, and testing the redundancy.
What You Will Do More
- Ensure that all network elements and support systems are appropriately redundant and backed up in accordance with agreed policies wherever applicable.
- Implement patches and updates of the service delivery platforms and Data-Centers network devices to resolve any existing/potential bugs or performance issues.
- Review all the documentation presented by either vendors or Network Development for any new network elements or technologies introduced into the network.
- Ensure consistency of network configuration and configuration database.
- Prioritize & ensure the execution of performance, preventive maintenance related issues as the owner of the platform.
- Coordinate with acceptance for all the changes in the network and ensure that the knowledge base is updated.
- Ensure monitoring and analysis of vendor performance as well as managing the vendor relationship together with the Vendor Management Organization.
- Develop technical reports and documentation.
- Work on any network disasters, prepare and implement alternative plans and finally restore network to deliver specified service levels.
- Support all efforts for releasing DR run-books in order to allow for successful service restoration in case of crisis.
- Review, approve, prepare MOP and implement CRs for different du business needs.
Requirements For Fixed Access Solutions & Aggregation Engineer
The eligibility requirements for the role of Fixed Access Solutions & Aggregation Engineer are as under:
- Minimum Bachelor degree in computer ,electrical, network Engineering or IT (any telecom equivalent ) .
- Minimum 7 years of experience in IP Networking for telecommunication industry.
- Cisco Certified Network Professional – CCNP.
Skills & Knowledge Desired
- Problem Solving and Decision Making.
- Team Work and Cooperation.
- Good communication skills.
- Initiative and Commitment to Achieve.
- Excellent understanding of security infrastructure components and building highly available computing environment.
- Good understanding of served and systems need to be secured like, BSS/OSS solution, mobile and fixed known services.
- Detailed knowledge of security solutions operation techniques.
- Must have exceptional customer focus – internally and externally.
- Able to handle multiple complex problems in a highly stressful environment.
- Knowledge of handling Unix, and Infra Virtual Platforms as System Admin.
- Knowledge of Security protocols and Applying WAF and Load Balancing Rules for Application FLow.
- Deep Knowledge of all Routing/switching Layer 3 and Layer 2 protocols, and high level layers protocols as per OSI and TCP/IP stacks.
- Knowledge of Infra and networks and implementation and Maintance of Access layer as well as IIB implementations.
- Should have experience on Cisco, Nokia and Husawei Routers / Switches.
- Deep Knowledge of high Application balancing and WAF Rules, Security policies, Rouring, Swithcing, Multi-Vendor Access Networks.