First Mile Manager Amazon UAE

Amazon is currently looking for a highly motivated professional for the role of a First Mile Manager, AMXL Trans. The successful candidate will be responsible for the planning, organization, and oversight of the Marketplace collection and return operations of their Sort Centre, Dubai. First Mile Manager is focused on building the world’s most customer and seller focused company, allowing for flawless logistic process from Amazon Marketplace. The incumbent will be a recognized role model for their people leadership and operations knowledge and application. A strong record of employee and customer advocacy, people development and high judgment are critical for this role. The Requisition ID for this vacancy is 2555124. 

Responsibilities of A First Mile Manager

• The First Mile Manager is responsible for building a customer and seller obsessed culture and will aid in long-range planningdesign, development, and implementation of quality improvement initiatives targeted at service improvement, staff productivity, and customer and seller satisfaction.
• Manage both the seller and customer experience through leadership and vision, daily operational management and continuous process improvements.
• He / she will have left strong successors behind them in their former companies and be focused on building a strong, sustainable organization at Amazon.com.
• In addition, the right individual will have solid business judgment, ability to effectively communicate site goals, and drive a fast paced organization to deliver results with a focused and pragmatic approach to the business.

Eligibility Requirements

The eligibility requirements for role of a First Mile Manager are as under:

• Required: Bachelor’s degree (or working towards a bachelor’s degree).
• 1+ years of employee and performance management experience.
• Advanced proficiency in written and verbal English and local language.
• Relevant experience in performing data analysis.
• Preferred: 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience of communicating with a wide range of stakeholders, including your peers and leadership.
• Experience in a logistical working environment.
• Experience of working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

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