F&B Captain Private Dining Shangri La Dubai

The F&B Captain – Private Dining role at Shangri-La Dubai oversees and elevates the personalized dining experience for guests in private settings within the hotel. This is an Intermediate level full time job. There is no nationality and gender restriction for this job, all nationality and both males and females can apply for this job.

Responsibilities of F&B Captain

• Motivate team members and maintain a high level of team spirit (or team cohesiveness).
• Handle guest complaints effectively and professionally.
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective.
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, room service profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the room service operation.
• Perform any other job duty as assigned by higher authorities.

Requirements of F&B Captain

• Diploma or training course in hospitality management or a related field.
• 2 years experience working in either a luxury restaurant or a 5* hotel background.

Skills and Knowledge Desired

• Has a passion for Food & Beverage.
• Loves interacting with guests.
• Believes in teamwork.
• Communicates with fluency in English (as well as the local language).
• A self-starter and a team player.
• Enjoys being challenged.

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