F&B Captain Brasserie Boulud Accor Hotels UAE

Sofitel Dubai the Obelisk is presently accepting applications from suitable candidate for the job role of F&B Captain Brasserie Boulud. the role holder is responsible to provide prompt and courteous F&B service to the Restaurant guests. Candidates desirous for this role should submit their resume to begin with the application process.

Responsibilities of F&B Captain

• Must know all menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Utilize the POS system to ring up sales, print checks.
• Carry trays, bus and reset tables with linen, china, glass and silver
• Ascertain guests’ satisfaction and handle solvable problem which may arise, informing a manager of the problem and how it was resolved.
• Follow cash and credit card procedures according to the guidelines of the accounting department.
• Maintain a clean, neat and orderly restaurant throughout service.
• Polish silver, refill salt, pepper and sugar, creamers, etc.
• Ensure that work station is stock with appropriate condiments at all times.
• Report any guest comments regarding food and beverage to manager.
• Conscientious handling and maintenance of operating equipment
• Learn and adhere to safety, sanitation and hygiene policies.
• Maintain good working relationships with colleagues, and all other departments
• Maintain complete knowledge of all F&B services, outlets and hotel services/features.
• Lead opening/closing side duties as assigned and set all tables according to standards.
• Report to manager any kinds of deviation from set standard and procedures
• Ensure that all service and storage areas are kept safe and clean.
• Help minimize waste, neglect, breakages and mishandling of supplies and equipment.
• Carry out light cleaning and maintenance of the outlet.
• Assist other Food & Beverage Outlets in their operations during peak hours if needed.
• Follow hotel code of etic at all times.
• Assist outlet supervisor in team training when required.

Requirements of F&B Captain

• Secondary education.
• Minimum 2 – 3 year food and beverage serving experience.
• Minimum 1 year Captain/Team leader.

Skills and Knowledge Desired

• Good reading, writing and oral proficiency in the English language
• Must be well presented and professionally groomed at all times
• Able to account and handle cash effectively and efficiently
• Good communication and customer contact skills; good problem resolution skills
• Strong F&B product knowledge
• Team player with strong interpersonal skills and attention to detail.

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