Job Description
Hilton Dubai Palm Jumeirah is presently hiring suitably qualified and experienced candidate for the job role of F&B Assistant. The job holder is responsible to assist the Bartenders, Waiters and Waitresses in the serving and clearing of food and beverage orders, providing the highest degree of guest satisfaction and maintaining workstations and Food and Beverage outlets in order. To assist in all ways to provide the highest degree of guest satisfaction.
Responsibilities F&B Assistant
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Efficiently completes opening, closing and other side duties
- Maintains all equipment in a clean and polished fashion as required
- Ensures that required chemicals for duty are requisitioned and available for usage
- Ensures that workstations are sanitized and spotless before completion of duties
- Comply with hotel security, fire regulations and all health and safety legislation.
Requirements of F&B Assistant
The requirements of F&B Assistant are as under:
- High school diploma or equivalent.
- 2-3 years of experience in Food and Beverage department and/or industry.
Skills and Knowledge desired
- Positive attitude
- Good communication skills (oral and Written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Knowledge of the appropriate table settings and service ware
- Knowledge of Food Hygiene Regulations
- Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
Housekeeping Attendant Hilton UAE
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