Fashion Consultant Weekend MaxMara Chalhoub Group Dubai
Full time @Chalhoub Group posted 3 weeks ago in Retail Shortlist Email JobJob Detail
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Job ID 37239
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Career Level Intermediate
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Experience 2 Years
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Gender Male Female
Job Description
At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
Responsibilities of Fashion Consultant
- You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews
- Drive client relationships within an omni-channel approach
- Provide pre-buying feedback on products
- Drive eNPS through people experience initiatives and culture
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conduct within SLAs (Service-level agreement)
- Ensure customer data is properly captured in adherence to marketing team requirements
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
- Support with in-store marketing events and activations
- Keep abreast of all brand social media activities and campaigns
- Drive sell-throughs within the store
- Support in-store CX initiatives
- Provide input to what’s working well/what’s not working well within the store
Qualifications
- Bachelor’s degree in Fashion Design, Fashion Merchandising, Retail Management, or a related field.
- 2 years of experience in retail fashion, personal styling, or customer service.
Ecommerce Concessions Trainee Level Shoes Chalhoub Group Dubai
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