Fashion Consultant Swarovski Chalhoub Group Abu Dhabi

Job Detail

Job ID 13460
Career Level Intermediate
Experience 2 Years
Gender Male Female

Job Description

As a Fashion Consultant at Swarovski(flagship brand linked to Chalhoub Group) in Galleria Mall, 107 Hamouda Bin Ali Al Dhaheri St, Al Maryah Island, Abu Dhabi Global Market Square, Abu Dhabi, UAE, candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in store. This is an Intermediate level full time job. And salary can range between 5000-7000 AED/month.

Responsibilities of Fashion Consultant

Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
Drive client relationships within an omni-channel approach.
Provide pre-buying feedback on products.
Drive eNPS through people experience initiatives and culture.
Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
Ensure click and collect are conduct within SLAs (Service-level agreement)
Ensure customer data is properly captured in adherence to marketing team requirements.
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations.
Keep abreast of all brand social media activities and campaigns.
Drive sell-throughs within the store.
Support in-store CX initiatives.
Provide input to what’s working well/what’s not working well within the store.