Fashion Consultant Retail Program Chalhoub Group Dubai

Fashion Consultant in Retail Program at Chalhoub Group in Dubai Mall, Downtown Dubai, Dubai, UAE will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. This is an Intermediate level full time job. And salary can range between 7000-15000 AED/month.

Responsibilities of Fashion Consultant

• Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conduct within SLAs (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
• Support with in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what’s working well/what’s not working well within the store.

Requirements for Role of Fashion Consultant

• Bachelor’s degree in Fashion Design, Fashion Merchandising, Marketing, or a related field.
• 2 years of experience in retail, styling, or fashion consulting.

Skills And Knowledge Desired

• Strong English communication skills.
• This opportunity is for Emiratization.

Fashion Consultant Maison Margiela Chalhoub Group Dubai