Fashion Consultant Michael Kors Chalhoub Group Dubai

Full time @Chalhoub Group posted 2 months ago
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Job Description

As a Fashion Consultant at Michael Kors(flagship brand linked to Chalhoub Group) in Dubai Mall, Dubai, United Arab Emirates, candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. This is a Intermediate level full time job. And salary can range between 4000-7000 AED/month.

Responsibilities of Fashion Consultant

  • Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
  • Drive client relationships within an omni-channel approach.
  • Provide pre-buying feedback on products.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
  • Ensure conducting click and collect within SLAs (Service-level agreement).
  • Ensure customer data is properly captured in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
  • Support with in-store marketing events and activations.
  • Keep abreast of all brand social media activities and campaigns.
  • Drive sell-throughs within the store.
  • Support in-store CX initiatives.
  • Provide input to what’s working well/what’s not working well within the store.

Requirements for Role of Fashion Consultant

  • Diploma or associate degree in the field of fashion.
  • 2+ years of experience in retail is a plus but not mandatory
  • Hospitality and customer service experience is a plus.

Skills And Knowledge Desired

  • Strong English communication skills.

Senior People Partner Multibrand Chalhoub Group Dubai

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