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Fashion Consultant Lacoste Chalhoub Group Dubai

  • Full time
  • Dubai, United Arab Emirates, Unit GS, 075, Financial Center Rd, Downtown Dubai, Dubai, AE View on Map
  • @Chalhoub Group posted 4 months ago
  • Posted : February 3, 2025 -Accepting applications
  • Salary: د.إ7,000.0 - د.إ15,000.0 / Monthly
  • View(s) 179

Job Detail

  • Job ID 34343
  • Career Level  Intermediate
  • Experience  2 Years
  • Gender  Male Female 

Job Description

What you’ll be doing : At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. 

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Responsibilities of Fashion Consultant

  • You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews 
  • Drive client relationships within an omni-channel approach 
  • Provide pre-buying feedback on products 
  • Drive eNPS through people experience initiatives and culture 
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs) 
  • Ensure click and collect are conduct within SLAs (Service-level agreement) 
  • Ensure customer data is properly captured in adherence to marketing team requirements .
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.. 
  • Support with in-store marketing events and activations .
  • Keep abreast of all brand social media activities and campaigns .
  • Drive sell-throughs within the store 
  • Support in-store CX initiatives .
  • Provide input to what’s working well/what’s not working well within the store .

What you’ll need to succeed  

  • Bachelor’s degree in Fashion Design, Retail Management, Marketing, or a related field.
  • Strong English communication skills.
  • Strong Arabic or Russian speaking skills.
  • 2 years experience in fashion/retail/customer service.

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