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Fashion Consultant Kenzo Kids Chalhoub Group Dubai

  • Full time
  • Dubai, United Arab Emirates, Dubai, Mall, Downtown Dubai, Dubai, UAE View on Map
  • @Chalhoub Group posted 8 months ago
  • Posted : September 21, 2024 -Accepting applications
  • Salary: د.إ8,000.0 - د.إ17,000.0 / Monthly
  • View(s) 169

Job Detail

  • Job ID 13227
  • Career Level  Intermediate
  • Experience  2 Years
  • Gender  Male Female 

Job Description

An exciting opportunity has been announced by Kenzo Kids (a flagship brand linked to Chalhoub Group) for the job role of a Fashion Consultant in Dubai, Mall, Downtown Dubai, Dubai, UAE. Job holder will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in store. This is an Intermediate level full time job. And salary can range between 8000-17000 AED/month.

Responsibilities of Fashion Consultant

  • Will Collect data on customer behavior, top sellers, slow movers which will be key input for business reviews.
  • Drive client relationships within an omni-channel approach.
  • Provide pre-buying feedback on products.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
  • Ensure click and collect are conduct within SLAs (Service-level agreement).
  • Ensure customer data is properly capture in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
  • Support with in-store marketing events and activations.
  • Keep abreast of all brand social media activities and campaigns.
  • Drive sell-throughs within the store.
  • Support in-store CX initiatives.
  • Provide input to what’s working well/what’s not working well within the store.

Requirements for Role Fashion Consultant

  • A bachelor’s degree in fashion design, business, marketing, or a related field.
  • 2+ years experience in a customer facing role.
  • Prior experience in customer service is mandatory.

Skills And Knowledge Desired

  • Strong English communication skills.
  • Strong Arabic communication skills.

Job Benefits

A competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

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