Fashion Consultant GUESS Chalhoub Group Dubai
Full time @Chalhoub Group posted 2 months ago in Retail Shortlist Email JobJob Detail
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Job ID 30600
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Career Level Fresh
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Experience Less Than 1 Year
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Gender Male Female
Job Description
As a Fashion Consultant at GUESS (flagship brand linked to Chalhoub Group) in Unit GS, 075, Financial Center Rd, Downtown Dubai, Dubai, UAE, candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. This is an Entry level full time job. And salary can range between 4000-7000 AED/month.
Responsibilities of Fashion Consultant
- Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
- Drive client relationships within an omni-channel approach.
- Provide pre-buying feedback on products.
- Drive eNPS through people experience initiatives and culture.
- Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
- Ensure click and collect are conducted within SLAs (Service-level agreement).
- In adherence to marketing team requirements, ensure proper capture of customer data.
- Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
- Support with in-store marketing events and activations.
- Keep abreast of all brand social media activities and campaigns.
- Drive sell-throughs within the store.
- Support in-store CX initiatives.
- Provide input to what’s working well/what’s not working well within the store.
Requirements for Role of Fashion Consultant
- High School diploma.
- 1–2 years’ experience in customer facing role.
Skills And Knowledge Desired
- Strong English communication skills.
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