Fashion Consultant GUESS Chalhoub Group Abu Dhabi

As a Fashion Consultant at GUESS (flagship brand linked to Chalhoub Group) in Abu Dhabi Mall, Al Zahiyah, Abu Dhabi, United Arab Emirates, candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. This is an Intermediate level full time job. And salary can range between 4000-7000 AED/month.

Responsibilities of Fashion Consultant

• Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
• Ensure click and collect are conduct within SLAs (Service-level agreement).
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
• Support with in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what’s working well/what’s not working well within the store.

Requirements for Role of Fashion Consultant

• Diploma/Certification in fashion industry.
• Minimum 2+ years relevant experience.

Skills And Knowledge Desired

• Energetic, confident and engaging personality.
• Prior experience in a customer facing role.
• Excellent English communication skills.
• Fluency in Arabic or Russian language.

Benefits

A competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Project Manager 3D Chalhoub Group Dubai

Tagged as: Fashion Consultant