Fashion Consultant Ferragamo Chalhoub Group Dubai

Responsibilities of Fashion Consultant

• Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
• Drive client relationships within an omni-channel approach.
• Provide pre-buying feedback on products.
• Drive eNPS through people experience initiatives and culture.
• Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
• Ensure click and collect are conduct within SLAs (Service-level agreement)
• Ensure customer data is properly captured in adherence to marketing team requirements.
• Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
• Support with in-store marketing events and activations.
• Keep abreast of all brand social media activities and campaigns.
• Drive sell-throughs within the store.
• Support in-store CX initiatives.
• Provide input to what’s working well/what’s not working well within the store.

Requirements for Role of Fashion Consultant

• Diploma or associate degree in the field of fashion.
• 2+ years of experience in fashion industry.
• This opportunity is for Emiratization.

Skills And Knowledge Desired

Strong English communication skills.