Fashion Consultant Farm Rio Chalhoub Group Dubai

  • Full time
  • Dubai, UAE
  • Posted 3 weeks ago
  • 4000-7000 AED / Month

Fashion Consultant at Farm Rio (flagship brand linked to Chalhoub Group) candidate will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in store. 

Responsibilities of Fashion Consultant

  • Will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
  • Drive client relationships within an omni-channel approach.
  • Provide pre-buying feedback on products.
  • Drive eNPS through people experience initiatives and culture.
  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs).
  • Ensure click and collect are conduct within SLAs (Service-level agreement).
  • Ensure customer data is properly captured in adherence to marketing team requirements.
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc.
  • Support with in-store marketing events and activations.
  • Keep abreast of all brand social media activities and campaigns.
  • Drive sell-throughs within the store.
  • Support in-store CX initiatives.
  • Provide input to what’s working well/what’s not working well within the store.

Requirements for Role of Fashion Consultant

  • High School diploma.
  • 2 years’ experience in the beauty industry.
  • Experience with Retail, KPIs and Database.

Skills And Knowledge Desired

Strong English communication skills.

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