Fashion Consultant Farm Rio Chalhoub Group Dubai

Job Detail

Job ID 34868
Career Level Intermediate
Experience 2 Years
Gender Male Female

Job Description

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Responsibilities of Fashion Consultant

You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews.
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Drive eNPS through people experience initiatives and culture
Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
Ensure click and collect are conducted within SLAs (Service-level agreement)
Ensure customer data is properly capture in adherence to marketing team requirements.
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Support with in-store marketing events and activations
Keep abreast of all brand social media activities and campaigns
Drive sell-throughs within the store
Support in-store CX initiatives
Provide input to what’s working well/what’s not working well within the store

What you’ll need to succeed

Bachelor’s degree in Fashion Design, Fashion Merchandising, Business, or a related field.
2 years of experience in retail, fashion styling, or customer service.
Strong English communication skills.
Strong Russian communication skills.
Prior experience in Retail is mandatory.

Talent Acquisition Consultant Fashion Retail Chalhoub Group Dubai