Marriott International
The Ritz-Carlton Ras Al Khaimah Al Wadi Desert is is presently accepting applications from suitable candidate for the job role of Experience Concierge. The selected candidate will be responsible for providing personalized assistance and recommendations to enhance guests’ experiences during their stay.
Responsibilities of Experience Concierge
Job Specific Duties
- Jobs aren’t just about giving guests a smooth check-in and check-out.
- Instead want to build and experience that is memorable and unique.
- Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
- Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area.
- The Guest Experience Expert makes transactions feel like part of the experience.
General Duties
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place.
- Following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards.
- Ensuring your uniform, personal appearance, and communications are professional.
- Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull
- Place objects weighing less than or equal to 10 pounds without assistance).
- Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for guests and business each and every time.
Requirements of Experience Concierge
- High School diploma or equivalent.
- 1-2 years of previous experience working in Personal Concierge in a hotel environment.
Personal Concierge Agent Hilton UAE
