Executive Housekeeper Rotana AI Ain

Rotana Hotel & Resorts in Zayed Bin Sultan Street, Al Ain, United Arab Emirates is currently seeking for passionate and dynamic Executive Housekeeper who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to guests. As a job holder you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations. This is an executive level full time job. For this job the salary ranges from 6000-13000 AED/month which may be slightly negotiable during interview process.

Responsibilities of Executive Housekeeper

•  Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met.
• Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs.
• Supervise training of all housekeeping team members to ensure successful operation.
• Measure, interpret and evaluate working standard of the department.
• Create and maintain good working relationships within and with other departments.
• Control all purchases for the department and be consistently aware of quality and cost.
• Show by personal example a philosophy of work and conduct consistent with the professionalism expected.
• Manage and control all operation equipment, linen and uniforms.
• Set short and long term strategies for the department.

Requirements of Executive Housekeeper

• You should be a college / university degree graduate.
• 3 years previous management experiences in the Housekeeping Department of a hotel or resort.

Skills and Knowledge Desired

• Technically you will have fluency in both written and spoken English and knowledge of Micros / Opera coupled with administration, organizational computer literacy skills.
• The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping.
• You will be a self motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel.

Key Competencies

• Understanding the business.
• Influencing outcomes.
• Planning for business.
• Team building.
• Valuing diversity.
• Leading people.
• Adaptability.
• Drive for results.
• Customer focus.
• Managing operations.

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