Executive Housekeeper Hilton UAE
- Full time
- Dubai, United Arab Emirates View on Map
- @Hilton posted 1 week ago
- Posted : July 10, 2025 -Accepting applications
- Salary: د.إ3,000.0 - د.إ7,000.0 / Monthly
- View(s) 16
Job Detail
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Job ID 47997
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Career Level Intermediate
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Experience 2 Years
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Gender Male Female
Job Description
As an Executive Housekeeper at Hilton Dubai Palm , you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper will also be required to evaluate guest satisfaction and set department targets and objectives.
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Responsibilities
- Oversee housekeeping operations
- Oversee Laundry Operations
- Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
- Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
- Ensure team members have an up-to-date knowledge of all room categories and amenities
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure ongoing training
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Housekeeping/Laundry team
- Competent in property management systems.
- Assist other departments wherever necessary.
Requirements
Education
A high school certificate or equivalent
Experience
- Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity.
- Previous experience of managing a department and Profit and Loss account.
Skills & Knowledge Desired
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of customer service
- Ability to work under pressure
- IT proficiency
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
- Strong organizational, budget management, and problem solving skills
- Strong communication skills
- A passion for delivering exceptional levels of guest service.
