Executive CRM Apparel Group Dubai

Apparel Group is currently looking to hire a candidate for the job role of a Executive CRM in Jabel Ali South, Dubai, UAE. This is an Intermediate level full time job. And salary can range between 6000-12000 AED/month.

Responsibilities of Executive CRM

• Effectively manage customer data, interactions, and campaigns.
• Analyze customer data to identify trends, preferences, and behavior patterns.
• Assist with generating reports and insights to guide decision-making and improve customer engagement strategies.
• Tailor marketing campaigns and communication strategies for each segment to increase effectiveness.
• Ensure campaigns are targeted, timely, and relevant to different customer segments.
• Develop and manage communication strategies to engage customers throughout their lifecycle.
• This includes welcome emails, newsletters, promotional offers, and personalized recommendations.
• Monitor KPIs related to customer engagement, satisfaction, and retention as agreed with Data Science team aligned with CA guidelines.
• Ensure compliance with data protection regulations.

Requirements for Role of Executive CRM

• Bachelors degree in marketing, business administration or related field.
• 1-2 years of experience in CRM, loyalty program management, or customer engagement roles.

Skills And Knowledge Desired

• Knowledge of customer relationship management principles, strategies and best practices.
• Strong analytical skills to interpret customer data, track program performance and derive actionable insights.
• Ability to segment customers based on behavior, preferences and demographics.

Brand Coordinator Apparel Group Dubai