Education Specialist Miral Experiences Abu Dhabi

Miral Experience is presently hiring for the job role of Education Specialist to work at Seaworld Abu Dhabi. The incumbent will be responsible to deliver a high quality, informative and accurate interpretive, educational guest experience with emphasis on sharing the SeaWorld Abu Dhabi educational message. This position will deliver important information about the Zoological attractions and exhibits through informative and fact based animal presentations, both in park and on outreach programs while also promoting other offered products/activities to guests and will be required to have a high level of knowledge about all taxa housed at the park, with the ability to deliver this information in a fun and exciting way.

Responsibilities of An Education Specialist

• Consistently engages and interacts with guests of all ages in a professional, educational fun manner while delivering high quality guest experience programs.
• Conducts Education Programs for special events and daily operations in coordination with the Education Support Manager, other Educators, Sales, Marketing, Guest Experiences and Animal Husbandry team.
• Conducts frequent factbased animal presentations and guided tours for on, off sight, special events and overnight experiences.
• Works closely with the Education Support Manager in order to deliver excellent, transformational zoological programming, ensures offerings are relevant & compelling to today’s audiences in content & delivery.
• Operates independently with minimal supervision while providing incredible guest service and innovating new experiences.
• Initiates interaction with guests to proactively provide animal and information about the Park.
• Monitors guests and animal safety in coordination with the Animal Husbandry team.
• Promotes products, services and activities to the guests.
• Maintains knowledge of park information, updates and promotions.
• Responds to guests queries/complaints with effective resolution under guidance from the Education Support manager when needed.
• Completes all required trainings and maintains professional development and competencies.
• Fosters a culture of human and animal safety, following all safety policies and practices with a knowledge of all appropriate protective equipment in accordance to HSE policy.
• Prepares education and tour materials and maintains its professional appearance.
• Maintains cleanliness and organization of the workplace for designated areas.
• Performs other duties as assigned.

Qualification Requirements for Role of Education Specialist

• High School diploma or equivalent.
• 3 years of experience in customer service.
• 1 year of experience in zoological setting, with basic understanding of zoological operations.
• 1 year of teaching experience preferred.

Skills Desired

• Good skills in customer/guest interaction.
• Excellent english communication skills, verbal and written.
• Good public speaker, with the ability to readily adjust to audience.
• Basic knowledge of educational principles and instructional design models.
• Basic computer skills, including MS Office applications.

Job Specifications

• Develop an extensive knowledge of the UAE school curriculum requirements in order to conduct designed curriculum based programing.
• This position requires a person that will be daily face, representative & ambassador for SeaWorld Abu Dhabi mission.
• This position requires the ability to stand and walk for an entire shift, handle and work with animal ambassadors including mammals, birds, Reptiles and some aquatic species.

Procedure to Apply

If you wish to grow with us, please apply now and become part of Miral Experiences. To apply for job of Education Specialist, please use the Apply Now button. It will redirect you to the official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck !

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