Ecommerce Manager GMG Dubai

As Ecommerce Manager at Sun & Sand Sports (flagship brand linked to GMG), candidate will be responsible for managing the full profit and loss (P&L) for the commerce platforms within the GMG Sports division. Candidate will lead a team of Category Managers and Assistant Category Managers. Candidates’ primary objective will be to drive the growth and success of designated ecommerce businesses, ensuring alignment with overall digital and omnichannel strategies. Job holder will collaborate closely with cross-functional teams, including buying & merch, growth, marketing, operations, technology and finance, to achieve revenue and profitability goals.

Responsibilities of Ecommerce Manager

• Strategy and Planning: Develop and implement the ecommerce strategy in alignment with the overall organizational goals and objectives.
• Identify growth opportunities, market trends and emerging technologies to drive continuous improvement and innovation within the ecommerce space.
• Create and execute strategic plans for respective ecommerce brand
• Drive the day to day trading operations on ecommerce websites and apps
• Financial Performance: Oversee the full P&L of the ecommerce brands, monitor financial performance and take proactive measures to achieve revenue and profitability targets.
• Analyze sales data, market trends and competitive landscape to identify areas for growth and profitability improvement.
• Develop and manage budgets, forecasting revenue and expenses accurately.
• Team Leadership and Management: Build, lead and motivate a high-performing ecommerce team, providing clear direction and setting performance expectations.
• Foster a collaborative and inclusive work environment, encouraging professional development and growth opportunities for team members.
• Cross-Functional Collaboration: Collaborate closely with creative teams to develop effective campaigns
• Partner with category managers and merchandising teams to ensure effective product assortment, pricing strategies and inventory management
• Data Analysis and Reporting: Utilize analytics tools and platforms to gather insights, measure performance and track key metrics, such as conversion rates, average order value, GPV, UPT
• Generate regular reports and dashboards to provide visibility into ecommerce performance, identify trends and make data-driven recommendations for improvement.
• People Management: Develop relationship with the product team, marketing team, CRM teams and Customer Service teams to achieve targets.

Requirements for Role of Ecommerce Manager

• Bachelor’s degree in Marketing, Business Administration, Ecommerce, or related field.
• 4+ years experience in managing multiple ecommerce brands and driving their P&L performance.
• Experience in driving growth for ecommerce businesses.

Skills And Knowledge Desired

• Strong understanding of ecommerce web and app platforms.
• Can do attitude and change mindset.
• Ability to motivate and develop a team.
• Customer obsessed with a drive towards excellence.
• Effective ability to manage multiple stakeholders with a can-do attitude.
• Strategic thinker and ability to see the big picture with an innovative mind-set.
• Strong attention to detail, proactive and flexible approach with ability to multi-task.
• Ability to work effectively under pressure and meet established deadlines.
• Ambitious, resilient and driven, with the desire to succeed.
• A team player capable of working cross-functionally in a collaborative manner and influence without authority.
• Results-orientated, with the ability to drive and deliver the implementation of new ideas.
• Excellent presentation, time management and delivery skills.

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