Early Warning / Academic Advisement Officer AURAK

American University of Ras Al Khaimah is hiring for role of Early Warning / Academic Advisement Officer. The role holder will be responsible to focus on supporting retention of at risk students (students on academic warning, probation 1 and probation 2) at AURAK. Submit your application if you are interested.

Duties of Early Warning / Academic Advisement (EWAA)

• Officer functions with the mind set of a “social worker” by reaching out to students and conducting regular follow up to engage at risk students through support and encouragement to help them remain connected to their academic pursuits at the university.
• The EWAA Officer also supports keeping students connected to UPAS 100, an academic study skills course, required of students who are on Academic Warning.
• The position works in a cross functional manner with administrative support for initiatives of the Office of Student Affairs.
• The work environment is student centered, solution oriented and constantly evolving, with high expectations for accuracy and follow through with assigned tasks.

Job Requirements of Early Warning / Academic Advisement Officer

• Bachelor’s degree required and master’s degree in social work, counseling, college student development or higher education administration preferred.
• 1-3 years’ experience working in a campus environment, student advising, Residential Life, Student Support Services or closely related field.

Skills & Knowledge Desired

• Fluent in English (Arabic is an advantage).
• Experience in a university setting working to support student centered programs and projects.
• Basic understanding of student development and academic affairs practices.
• General knowledge of programming and event planning in a university setting.
• Have or be willing to adapt a student centered philosophy for programs, projects and services that are developmental and educational in nature.
• Excellent administrative and managerial skills for an office setting that requires solution oriented thinking.
• Computer proficient with a strong working knowledge of word processing and spreadsheet manipulation.
• Proficiency in MS Office (Word, Excel, PowerPoint and Outlook) is a must and willingness to learn and use online university SIS/office management software.
• Excellent communication skills in English, both spoken and written, are mandatory.
• Know how to organize information and set priorities, including scheduling.
• Must possess good communication, organizational, interpersonal and problem solving skills.
• Possess the ability to work with sensitive and confidential information.

Competencies

• Service Excellence.
• Professional Ethics and Integrity.
• Problem solving.
• Time Management.
• Teamwork.

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