Duty Manager Rixos Hotel Accor Ras Al Khaimah

Full time @Accor posted 10 months ago
  • Ras Al Khaimah, UAE View on Map
  • Post Date : March 12, 2024
  • Apply Before : March 12, 2025
  • Salary: د.إ700,014,000.0 - د.إ700,014,000.0 / Monthly
  • 0 Application(s)
  • View(s) 29
Email Job

Job Detail

  • Job ID 11055
  • Career Level  Intermediate
  • Experience  Fresh
  • Gender  Female

Job Description

Duty Manager at Rixos Hotel Accor Ras Al Khaimah is responsible to demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

Responsibilities of Duty Manager

  • Lead and supervise the day to day hotel operations to ensure service standards are followed with friendly and engaging service.
  • Supervision of lobby services including concierge, ensuring guest arrivals and departures are as efficient as possible.
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
  • Ensure employees are inform daily about priorities to personalise services.
  • Daily liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.
  • Be smart, well groomed and maintain a friendly and cheerful disposition all the times.
  • Assures safety and security of the guests, visitors, employees and protects the property by working closely with hotel’s security personnel.

Requirements of Duty Manager

  • Bachelors degree in hospitality management.
  • Minimum 2 years of previous experience in a similar leadership role is a must, luxury experience is an asset.
  • Prior experience working with Windows, Microsoft Office Suite and Opera or a related PMS system. POS experience is an asset.

Skills and Knowledge Desired

  • Service focused personality is essential.
  • Strong interpersonal and problem-solving abilities and the ability to lead by example.
  • Exceptional communication skills, both written and verbal. Knowledge of a second language is an asset.
  • Valid and current First Aid + CPR.
  • Is familiar with all related company documentation and especially with the relevant Operational Standards for his / her field of responsibility.
  • To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.
  • Familiarity with all Front Desk and Cashiering functions.

Duty Manager Accor Hotels UAE

Telephone Operator Swissôtel Al Murooj Dubai Accor Dubai

Guest Service Agent Novotel Bur Dubai Accor

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.