Duty Manager Retail Electronics Store at Sharaf DG LLC in Ground Floor, Al Hilal Building, 34B Sheikh Rashid Rd, Garhoud , Dubai, UAE will manage specific categories in the store to include all aspects of stock, manpower, productivity, front end margins and category’s top line. This is a Senior level full time job. And salary can range between 10000-25000 AED/month.

Responsibilities of Duty Manager

• Lead, inspire and motivate store teams to achieve top line target and front end margins.
• Monitor and review all store activities against pre-determined targets that are set as per the AOP including productivity increase & improving efficiency.
• Checking the display and merchandising of stock (e.g. correctness of price ticket).
• Ensure that the prices changes are updated and reflected correctly on the merchandise.
• Ensure the store is operating as an independent profit center focusing on closely managing both the sales and the expenditure of the store.
• Ensure that the stocks/merchandise are received on time at the floor from inventory.
• Controlling and reducing shrinkage. Checking security of merchandise on floor by conducting PI counts on a regular basis and variance reconciliation.
• Ensuring display logic and implementation of planogram and ensuring the functionality of display merchandise.
• Tracking the conversion rates at the department level/individual level.
• Responsible for handling and resolving escalated customer complaints and queries.
• Responsible for tracking and resolving queries on returns from customer care, location transfer of merchandise/SKU’s, Brand Promise and customer deliveries.
• Monitor product availability for any in store promotions. campaigns, reporting any shortfalls to the area manager.
• Training & Succession planning of the team members.
• Timely communication and submission of reports on Productivity, Roster, Leave Planning etc.
• Check staff’s grooming/discipline and punctuality.
• Adherence to the checklists and processes (staff discount policy, store opening/closing etc.)
• MAMR adherence.
• Conducting One O Ones on a regular basis.

Requirements for Role of Duty Manager

• Preferably Graduate, Professional Certifications Retail Management.
• 3+ years of experience in Retail Electronics background and 1 year of people management

Skills And Knowledge Desired

• Customer Focus.
• Result Orientation.
• Team Work.
• Leading People.
• Communication.
• Business Acumen.
• Problem Solving.

Store Manager Sharaf DG LLC Dubai