Job Detail
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Job ID 5551
- Experience Fresh
- Gender Female|Male
Job Description
Amwaj Rotana Jumeirah Beach is currently looking for dynamic, and self motivated Doorman who want to move their careers forward. As a Doorman you are responsible to provide professional and customer focused service to guests, ensuring their every visit will become a memorable one.
Responsibilities of Doorman
- Offer consistently professional, friendly, warm and engaging service.
- Ensure guests are greeted appropriately upon arrival in a warm manner.
- Open car doors for arriving and departing guests and escort them to the lobby.
- Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request.
- Forward all guest complaints or problems to the manager on duty.
- Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times.
- Establish, promote and maintain good public relation while meeting or exceeding guest expectations.
Requirements of Doorman
- Ideally have a vocational training within hospitality.
- 2+ previous experiences in the Concierge Department within a hotel
Skills and Knowledge Desired
- Excellent written and verbal English communication skills, along with strong interpersonal abilities are essentials.
- Computer Knowledge and additional language skills are an advantage.
- You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike.
Possess following additional competencies:
- Understanding the Job
- Taking Responsibility
- Recognizing Differences
- Customer Focus
- Adaptability
- Teamwork
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