Door Attendant Jumeirah Al Naseem Dubai

  • Full time
  • Dubai, UAE
  • Posted 4 months ago
  • 3000-6000 AED / Month
  • This position has been filled

A Door Attendant at Jumeirah Al Naseem Dubai warmly welcomes guests, assists with luggage, offers information on hotel amenities, and ensures a seamless arrival and departure experience, embodying the hotel’s commitment to exceptional hospitality.

Responsibilities of Door Attendant

  • Greets all guests entering and leaving the hotel entrance, using the appropriate salutation that maintains a welcoming atmosphere.
  • Open the car door for all guests arriving or leaving from the main entrance of the property in a polite and courteous manner and greet them with a warm smile welcoming them on arrival and departure.
  • Co-ordinates with the bell attendants to ensure they remove luggage/parcels from vehicles of guests arriving at the hotel entrance and to arrange for their delivery to the guest rooms.
  • Ensure the safe storage of luggage in the storeroom, maintaining cleanliness and tidiness at all times.
  • Hail taxis for Guests, utilize the designated taxi company, open taxi doors, assist Guests in seating, and provide necessary assistance.
  • Receives incoming packages/letters/documents for guests – record their acceptance and arrange delivery to the recipient in a timely manner.
  • Identify and assist with security matters as a first point of call for guests checking into the SBU to ensure any security risks are minimized.

Requirements of Door Attendant

  • Secondary School.
  • 2 years previous experience as Doorman/Bell Attendant.
  • Experience in handling guest complaints at the highest service levels.

Skills Desired

  • Proficient in English and a second language (preferably Russian) would be an added advantage.
  • Strong communication and interpersonal skills.

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