Sharjah Aviation Services
Sharjah Aviation Services is seeking an experienced Dispatcher to be based in Sharjah, United Arab Emirates. Sharjah Aviation Services is a joint venture ground handling company owned by Sharjah Airport Authority and Air Arabia. It provides both passenger and ramp handling support, as well as operating one of the region’s leading cargo hubs. With over 1,300 staff and a fleet of more than 200 specialized vehicles and equipment, Sharjah Aviation Services handles more than six million passengers and over 500,000 tons of freight for almost 100 airline customers every year.
Purpose of a Dispatcher
The purpose of this role is to plan, monitor and expedite all facets of Aircraft turnaround, ensuring the highest performance standards and safe work environment are met and in line with the Policies and Procedures of Sharjah Aviation Services and the airlines. Proactively motivate and supervise the complete turnaround, seeking out potential problems prior to any impact or disruption.
Areas of responsibility of a Dispatcher
- Aircraft and Ramp activities related to aircraft handling.
- Documentation.
- Load control and planning.
Key Accountabilities
- Planning and organizing day to day activities.
- To ensure all activities are in compliance with Sharjah Aviation Services, customer airlines and the regulators procedures.
- To ensure that the relevant, Health & Safety and company policy requirements are fully complied with.
- To plan, monitor, control and complete aircraft documentation for our airline customers for and on behalf of Sharjah Aviation Services.
- To plan, coordinate and produce all loading, weight and balance documentation in accordance with airline specifications, with or without the use of the Departure Control System.
- Resolve any possible communication issues, requiring non standard communication methods.
- To continually monitor check-in for any variances to the anticipated load and to provide details to the Flight Decks/Aircraft Dispatchers of the EZFW and AZFW in compliance with the customer airlines procedures.
- To carry out other duties as appropriate in support of the business activities of Sharjah Aviation Services.
- To ensure all relevant staff and GSE are in attendance for aircraft arrivals at -10 minutes to ETA.
- To prepare and issue loading instructions as per the company policy and procedure.
Qualifications & Experience
- High Secondary, Diploma or equivalent.
- At least 2 year experience in operational activities within Aviation Industry.
- Previous experience and/or understanding of the ramp operation.
Knowledge & Skills
- Excellent knowledge of principles and practices governing the operation of airports.
- Excellent command of the English Language.
- Ability to work under pressure and to very tight deadlines.
- Current Load Control (W&B) license is an advantage.
- Driving License.
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