Director Rides Maintenance Miral Experiences Abu Dhabi

Miral Experiences is presently hiring for the role of a Senior Director Rides Maintenance. The role holder will be responsible to ensure a smooth and efficient operation of the Miral Experiences Leisure Facilities in the Technical Services Rides Department in relation to the Company Core Process; thus, directly impacting the delivery of guest and colleague experience. Ensures all safety, health and environmental policies are followed and adhered to. Responsible for the overall maintenance plan for rides and attractions of the Miral Experiences Leisure Facilities. Develop and manage the budgets, implement a long-range rehabilitation program (5–10-year master plan). Meet divisional goals and metrics.

Responsibilities of Senior Director Rides Maintenance

• Assist in the development and maintenance of the Preventive Maintenance Plan for rides and attractions to extend the natural life of Company assets and keep unplanned downtime to a minimum.
• Ensure all relevant systems of work, including SOP’s, Risk Assessments, Method Statements and Training Records are fit for purpose, up to date and of a standard that is industry leading and auditable.
• Coordinate the Design Change Request (DCR) process to ensure operational design improvements are included all projects.
• Develop and implement long range rehabilitation program (5–10-year master plan).
• Develop and manage annual operating budget by actively seek and implement cost saving programs to provide positive financial results.
• Develop, implement, and manage Operating Year Maintenance Budget including Labour, Supplies, Spare Parts, and Capital Expense.
• Develop, standardize, assess, and review department processes, policies, procedures, forms, and reference documents to structure the department and assist Colleagues in their operational needs.
• Develop and achieve department and Company objectives, action plans and key performance indicators to support the Company Balanced Scorecard approach in achieving the Executive Strategic Plan.
• Identify, procure, and oversee implementation of Computerized Maintenance Management System (CMMS) for use in the park and subsequent developments.
• Maintain Monthly Operational Readiness at 99.5% to provide the most reliable shows, attractions, and facilities for our Guests.
• Manage annual labour headcount and adequately justify expansions to headcount to ensure proper resources are available.
• Perform design reviews to ensure inclusion of operational design criteria.
• Conduct periodic competition checks and/or benchmarking to gain learning and make improvements to enhance business performance.
• Provide operational design input to Park Designers, Architects and Engineers to ensure the most efficient and maintainable facilities are designed.

What Will You Do More

• Understand, Meet and Focus on activities and quality standards that ensure the satisfaction of Guests/Customers (both external and internal).
• Identify and pursue opportunities to improve Guest/Customer service.
• To always comply with ISO standards to drive and improve business excellence through monitoring, measuring, analyzing performance, and taking corrective or preventative action.
• To understand, follow and enforce all Standard Operating Procedures to exceed the operational requirements and ensure Guests always receive the highest standards of quality and service.
• To enforce and adhere to all UAE laws, Health, Safety & Environmental policies, industry and Company rules and regulations, reporting any safety concerns or incidents to management to minimize risk and maintain a clean safe and hygienic environment for all Guests and Colleagues.
• To manage emergency situations that may arise to minimize possible damage, loss or injury to any Guests, Colleagues or Company property.
• To ensure Colleague schedules, breaks and/or rotations are fair to increase productivity and maintain Colleague’s wellbeing.
• To aid with exclusive use events when needed, and to assist in the preparations of facilities for special functions, themed evenings, etc. to contribute to the success of the Company.
• To maintain buildings, facilities, equipment, and supplies to minimize damage, reduce waste, and control costs.

Requirements

Requirements for role of Senior Director Rides Maintenance are as under:

Essential:

• Bachelor’s Degree.
• 7+ years strong managerial skills.
• Excellent verbal and written communication skills.
• Excellent leadership and organizational skills.
• Must be proficient in MS Word, Excel, and computerized maintenance system (CMMS).
• Individual must be able to work productively within a team environment.

Desirable:

• Master’s Degree.
• Electrical/Mechanical background.
• HSE certifications/experience.
• 5 years working in Theme Park / Aquatic/ Rides management role.
• 3 years in a management position in a Maintenance Department.
• Previous theme park experience.
• Ability to apply analytical skills to data collected within maintenance and procurement to produce maintenance and procurement strategies.

• Learning & Development Specialist Miral Experiences Abu Dhabi