Director of Operations Accor Hotels UAE

Accor Hotel is presently accepting applications from suitable candidate for the job role of Director of Operations. The company published this job on December 15, 2023 and open to receive applications.

Responsibilities of Director of Operations

• Assists the Hotel General Manager in implementing the brands and hotels strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments.
• Has managerial responsibility for all the positions in his or her remit; ensures the team’s talents are developed.
• Is responsible for providing innovation and renewal in the hotel’s service offer
• Replaces the Hotel General Manager when absent.
• To manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Managing the day to day operation of the Food and Beverage sections in terms of Revenue and guest satisfaction
• Plan and organizing successful Food and Beverage activities in the hotel
• Keep an up dated Hotel Policies and Procedures file and up-dated files on all Food and Beverage matters.

What You’ll Do More?

• Setting Food and Beverage yearly goals and developing strategies, procedures and policies.
• Determining the minimum and maximum stocks of all food, beverage, material and equipment.
• Settings standards of all food, Beverage and equipment purchases in accordance with Fairmont guidelines.
• Prepare yearly budget and forecasting based on previous year.
• Participates in the preparation of the hotel’s revenue plan and marketing programs .
• Monitors local competitors and compare their operation with the hotel Food and Beverage operation.
• Maintains knowledge of trends, systems, practices and equipment in Food and Beverage through trade literature, hotel show and site visits.
• Conveys the Fairmont Dubai standards and projects to guests by playing a “hands on” role in the hotel, embodying sociability and proximity.
•  Ensures that team organization remains flexible and ready to meet customer needs.
• Analyses guests’ comments and shares them with the team.
• Knows the market and customer expectations.

Requirements of Director of Operations

The requirements of Director of Operations are as under:

• University/College degree in a related discipline an asset
• 2-3 years of previous experience in an administrative role required

Skills and Knowledge Desired

• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Computer literate in Microsoft Window applications required.

Driver Accor Hotels UAE

Purchasing Officer Accor Hotels UAE