Digital Manager Chalhoub Group Dubai
- Full time
- Dubai, United Arab Emirates, Unit GS, 075, Financial Center Rd, Downtown Dubai, Dubai, AE View on Map
- @Chalhoub Group posted 5 months ago
- Posted : December 10, 2024 -Accepting applications
- Salary: د.إ15,000.0 - د.إ25,000.0 / Monthly
- View(s) 131
Job Detail
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Job ID 26416
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Career Level Senior
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Experience 5-9 Years
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Gender Male Female
Job Description
The Digital /E-Commerce Manager on behalf of the OTB Group is responsible for leading the digital strategy and overseeing regional e-commerce operations. This role involves ensuring that the digital platform reflects OTB’s brand identities, delivering a sophisticated online shopping experience. Working closely with HQ and local merchandising, marketing, and creative teams, as well as Chalhoub IS&T for website development, the manager ensures operational excellence, with a strong focus on e-merchandising and digital storytelling. This is a Senior level full time job. And salary can range between 15000-25000 AED/month.
Responsibilities of Digital Manager
- E-Commerce Strategy:
- Develop and implement the regional e-commerce strategy, ensuring alignment with OTB’s global vision.
- Act as a key liaison with Chalhoub IS&T to oversee website development, ensuring optimal functionality and adherence to OTB’s aesthetic standards.
- Drive online sales and engagement through a seamless luxury digital experience
- E- Merchandising Excellence:
- Lead efforts to optimize product assortment, categorization, and presentation on the website, ensuring it reflects the Maison’s aesthetic and seasonal priorities.
- Work closely with the merchandising team to ensure inventory alignment and showcase key products.
- Collaborate with OTB HQ to implement e-merchandising guidelines and elevate the online shopping experience
- Website Management:
- Oversee day-to-day website operations, including updates, navigation, and technical functionality, in collaboration with Chalhoub IS&T.
- Monitor site performance, usability, and content accuracy to ensure optimal functionality and customer satisfaction.
- Digital Campaign Oversight:
- Provide strategic guidance for digital campaigns to ensure they align with product launches and the brand’s identity.
- Collaborate with the Performance Marketer to enhance campaign impact through integrated e-merchandising strategies.
- Collaborate with OTB HQ to implement Digital Media guidelines
- Tracking Experience with tools like Adobe Analytics, Tableau, or CRM systems (tools to be confirmed)
- Omnichannel Collaboration:
- Support the integration of online and offline efforts by promoting store services such as click-and-collect and highlighting boutique-exclusive offerings.
- Collaborate with store teams to ensure digital efforts complement in-store priorities.
- Team Leadership:
- Manage the digital team, including the Performance Marketer, fostering innovation and alignment with OTB’s strategy
- Act as a bridge between merchandising, marketing, and Chalhoub IS&T to ensure smooth communication and execution.
Requirements for Role of Digital Manager
- A bachelor’s degree in a relevant field such as Digital Marketing, Marketing, Communications, Business Administration, or a related discipline.
- At least 5+ years experience within Ecommerce/Online Merchandising Management.
- Proven strategic mindset with attention to detail in product presentation and client experience.
Skills And Knowledge Desired
- Proficiency in digital tools and platforms, including content management and analytics systems.
- Familiarity with luxury fashion merchandising principles and customer expectations.
- Proven leadership and project management skills.
Senior Coordinator Customer Service Supply Chain Chalhoub Group Dubai
Required skills
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