DFC Associate Director Al Futtaim Real Estate UAE

Al-Futtaim Group is currently seeking an experienced and qualified individual to take on the role of a DFC Associate Director in Dubai. The candidate will Embark on a transformative career as a Community Operations & Strategic Leader, entrusted with the mission of delivering world-class community services and ensuring unmatched customer satisfaction within the esteemed DFC Master Community.

Duties of A DFC Associate Director

• Fully responsible on the P&L of the City Budgeting and forecasting EBITDA owner.
• Lead the overall set-up and management of the Community Services department, policies & procedures, guidelines, documentation, and processes.
• Overall responsibility for all community services department performance and management, including governance, tenant and property management.
• Overall responsibility of financial management for Community Services, including complete budget management and implementation of a successful service charge model.
• Drive a long-term commercial strategy of revenue generation for the city through a well-planned promotion of rate-card services and an innovative approach of new concepts and ideas.
• Coach and manage a fully marketing calendar to keep all communities activated.
• Oversee the development & implementation of key documentation such as community rules & regulations, and Tenant Guidelines to include the tenant community journey (e.g. tenant onboarding, allocation of relationship manager, move in/out processes).
• Lead the development and implementation of proper service charge model.

What You’ll Do More?

• Lead as the main representative of Community Services in liaison with other divisions within DFC, and external regulatory authorities such as RERA, DLD, DEWA, Dubai Municipality, RTA etc.
• In partnership with senior stakeholders within the Community Management division, develop innovative revenue generation concepts to help meet financial targets.
• Effective liaison, support and assistance between community services revenue generation, and the leasing revenue via a fully coordination with the head of Leasing ResiComm.
• Ensure the Safety of all properties – Leading all Fire Drill + Planning all Evacuations plans properly.
• Deliver a high standard of landscaping management by enhancing the current status.
• Responsible of preparing all SOPs/a proper handover from construction to a full Property Management Status.
• Lead all discussions and meeting regularly with the owner associations.
• Lead the team by providing effective line management to direct reports.
• Set a leadership example for the department of commitment, work ethic, habits and personal character.
• Set objectives and evaluate performance of individual direct reports and actively manage key personnel issues.
• Ensure that all staff acquire the required skills and knowledge through appropriate learning and development programs.
• Provide visible leadership to the division and across the organization to key stakeholders.
• Direct, manage and monitor the overall performance of the Community Services team members.

Requirements for Role of DFC Associate Director

The eligibility requirements for role of DFC Associate Director are as under:

• Bachelor’s degree/University degree or equivalent experience.
• 12+ years of experience within relevant industry managing premium communities or properties.

Desired Skills

• Demonstrate a working knowledge of leading successful community management projects.
• Excellent knowledge of special projects/events management.
• Excellent knowledge of revenue-generating methods in relevant industry and ability to initiate new ideas.
• Extensive knowledge across the key operational divisions and departments as well as dependencies with other additional areas of the business.

Sales & Leasing Associate Director Al Futtaim Real Estate UAE

Tagged as: Associate Director