Deputy Store Manager GMG Dubai

  • Full time
  • Dubai, UAE
  • Posted 3 weeks ago
  • 10000-25000 AED / Month

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Presently Sun & Sand Sports (flagship brand linked to GMG) are looking for a Deputy Store Manager in Dubai.

Responsibilities of Deputy Store Manager

  • Communicates store targets to the team and drives sales to achieve financial objectives.
  • Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products.
  • Oversees and monitors all point of sales activities in the store which includes – sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc.
  • Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats).
  • Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks.
  • Monitors and handles customer complaints and take corrective action in line with policy. Resolves customer complaints and responds to feedback in a timely and professional manner.
  • Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability.
  • Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections.
  • Maintains window and in-store displays to a high standard in line with merchandising guidelines.
  • Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store).
  • Ensures accurate stock merchandise and management (stock ageing , stock loss, space management)  within the store.
  • Coordinates with facilities department on repairs or replacements of furniture or equipment.
  • Supports company maintenance standards/programs to optimize asset life.
  • Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage.
  • Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters.

What you will do more

  • Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies.
  • People Management: Defines goals and key performance indicators for each member of the team.
  • Ensures effective implementation of the GMG’s performance management process.
  • Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis. Identifying development needs and coaching the employees on the areas of improvement.

Requirements for Role of Deputy Store Manager

  • A bachelor’s degree in business administration, retail management, or in a related field.
  • 2 years experience in retail management on in a similar role.

Assistant Quality Control GMG Dubai

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