Deputy Store Manager BFL Group Dubai

  • Full time
  • Dubai, UAE
  • Posted 3 weeks ago
  • 13000-25000 AED / Month

BFL Group is currently looking to add a Deputy Store Manager (Preferred Arabic Speakers) to their team based in Dubai. The ideal candidate will have  years of experience as a Deputy/Assistant Store Manager in a retail environment. A proven track record in achieving sales targets and building customer relationships is essential.

Responsibilities of Deputy Store Manager

  • Directly report to the Store Manager and assist the same for the day to day activities of the outlet.
  • Report to Store Manager all major issues took place during their absence and ensure smooth operations meanwhile.
  • Ensure items are displayed according to type, size, color, etc. and packed.
  • Report any maintenance & repairs required in the outlet.
  • Ensure that deliveries are received complete and prepared for display promptly
  • Ensure that you promptly receive complete deliveries and prepare them for display .and efficiently. Controlling the store inventory and ensuring the maintenance of the standards of goods.
  • Coordinate with Merchandisers for repetitive/overstock items & their display.
  • Deposit cash sales as required to the bank and prepare reports for the same. For any discrepancies, to immediately report/inform Accounts Department of the same.
  • Ensure that the stock room is well maintained, clean and organized.
  • Ensure that team members are well inform of the security procedure in the outlet and take the action.
  • Handle customer’s complaints effectively and ensure their satisfaction.
  • Process merchandise returns and exchanges as per the policies of the company.
  • Order necessary shop supplies.
  • Ensure that staff is punctual and consistent. Report to HR Department any staff frequently tardy and absent.
  • Schedule staff rosters enabling the proper distribution of manpower within the outlet for smooth running of the operation.
  • Uphold the image and build the reputation of the store by ensuring that the team is following the set SOP of the outlet and the BFL Group policies & procedures.

Requirements for Role of Deputy Store Manager

  • A bachelor’s degree in business administration, retail management, or in a related field.
  • 2-4 years of experience as a Deputy/Assistant Store Manager in a retail environment.
  • Prior experience as a Supervisor, Deputy/Assistant Store Manager.

Skills And Knowledge Desired

  • Energetic and enthusiastic with can do attitude.
  • Good communication skills in English.

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