Deputy Boutique Manager Seddiqi Holding Dubai

Seddiqi Holding presently has a job opening for suitably qualified and experienced candidate for position of a Deputy Boutique Manager in Dubai. This is a Senior level full time role. For this position salary ranges from 15000-35000 AED, which may be slightly negotiable during the interview process.

Responsibilities of Deputy Boutique Manager

• Actively contribute and assist in developing strategies to increase store traffic; Promote brand awareness, establish market/store presence.
• Lead the team in executing an exceptional customer service experience and create memorable moments by exceeding their expectations; building meaningful and lasting customer relationships and increase and retain customer loyalty.
• Lead the team in executing an excellent after-sales experience and ensures full adherence to repair/return policies and procedures through proper communication with internal stakeholders.
• Resolve customer complaints and responds to comments in a timely and professional manner.
• Drive and maximize sales performance of the team to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
• Communicate company set KPI’s; identifies and implements strategies to ensure performance standards are met for all the KPI’s.
• Analyze the store’s monthly performance, report current business trends.
• Maintain operations by ensuring compliance with company’s Standard Operating Procedure. Ensures that the team is knowledgeable and adequately trained in store operations procedures.
• Generates & analyzes sales reports and liaise with Brand Management and Merchandising teams to maximize stock potential. Submits daily invoices and sales recap to Finance.
• Ensures that the team is adequately trained in inventory management techniques such as in-bound and out bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies.
• Manage the allocation of staff resources and scheduling to effectively drive sales and ensure excellent customer service.
• Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
• Provides on-going training and development to the team in the area of operating standards, customer service and product knowledge.

What you will do more

• Develops team members by establishing specific performance objectives, regularly measuring performance and conducting evidenced performance review feedback sessions.
• Conduct monthly coaching/counseling sessions with your associates to review performance and provide constructive, timely feedback. Oversee annual review process for your team and set annual employee goals.
• Ensure a consistent and effective in-store onboarding experience for all new hires.
• Maintain awareness of market trends and competition. Shares recommendation with Line Manager.

Requirements for Role of Deputy Boutique Manager

• Bachelor’s degree in business administration, retail management, marketing, or a related field.
• 5-8 years of relevant experience, 2 of which in a managerial position in a luxury environment.
• Experience in luxury watch/ jewelry industry is mandatory.

Skills And Knowledge Desired

• Excellent interpersonal skills and the ability to build working relationships.
• Strong business development mindset, proactive in identifying potential new markets and customers.
• Proficiency in English language (mandatory), Russian is advantage.

Payroll Executive Seddiqi Holding Dubai