Department Manager Apparel Group UAE

Department Manager is required at Apparel Group. The selected candidate will be responsible for ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales. Candidate will assist the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures. Also promote the Loyalty Program of the company for maximizing loyalty and repeat sales.

Responsibilities

• End to end store responsibility in absence of Store Manager.
• Provide feedback to the Store Manager and Area Manager with regards to employees and products.
• Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss.
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.
• Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales.
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards.
• Ensure that all staff adhere to the brand and company’s policies and procedures at all times.
• Regularly audits own store administration and resolve any issues.
• Manage the daily roaster, leave and grievances of the retail staff.
• Maintain the visual merchandising standards at the stores all the time as per set VM standards.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Must be updated about the various brands of the group for suggestive selling to the customers.
• End to end store responsibility in absence of Store Manager.
• Must demonstrate physical fitness to stand for extended hours and perform heavy lifting.

Requirements for Role of Department Manager

• Diploma or degree in business administration, retail management, or related field.
• 2+ years experience in retail management, with a track record of achieving sales targets and leading high performing teams.

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