Delivery Station Liaison Amazon

Amazon is presently hiring suitable candidate for role of a Delivery Station Liaison in Dubai. The Delivery Station Liaison is an in station customer service associate that enables real time, hands on investigation of where a package is and how Amazon can deliver it to a customer as quickly as possible. It also allows customers to contact local experts so they can get more accurate and upto date information about their orders and how Amazon is addressing any delivery issues. The Delivery Station Liaison will work under limited Manager supervision and the majority of the decisions will be taken independently and will require a high level of accuracy. If you are willing to go for this amazing opportunity, submit your application now.

Responsibilities of A Delivery Station Liaison

• Communicating with customers directly via phone and email.
• Resolving conflicts and setting appropriate expectations with customers.
• Clearly understanding and responding appropriately to the issues that customer present.
• Working autonomously, making complex analytical decisions with little or no guidance.
• Communicating with third party couriers.
• The Delivery Station Liaison provides on site localized customer service to enable effective realtime investigation of a parcel’s location and how Amazon can deliver it to the customer as quickly as possible.
• The onsite nature of role allows customers to contact local experts so they can get more accurate and upto date information about their orders and how Amazon is addressing any delivery issues.
• Sttends regular face to face meetings with third party Delivery Service Providers to effectively advocate for the customer and drive re attempts, including shipment “rescue routes” where possible.

Qualification Requirements for Role of Delivery Liaison Station

• Minimum a high school.
•  1 to 2 years of experience in customer service.
• Experience with Microsoft Office, Outlook, Word and Excel.
• Previous experience in logistics roles.

Skills Desired

• Fluent english (written/spoken).
• Self discipline, quick learning, diligence and proactivity.
• At ease working in a diverse group and contributing to an inclusive culture.

Procedure to Apply

If you wish to grow with us, please apply now and become part of Amazon. To apply for the job of Delivery Liaison Station, please use the Apply Now button. It will redirect you to the official registration form. Once you are on registration portal, complete your profile by adding your personal and professional details. You will also need to upload your updated CV & other relevant documents. Finally, follow instructions provided to complete the application process. Good luck !

Associate Marketplace Consultant, Amazon UAE