Data Entry Clerk Hilton Dubai Jumeirah 

A Front Desk Data Entry Clerk will daily update the Department Tourism & Commerce Marketing (DTCM reports) accurately in the system, including check-in/check-out, Guest requests, concierge services. As a job holder, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments.

Responsibilities of Data Entry Clerk

• Prepares and completes the DTCM reports by inputting and retrieving information through ONQ PMS with the CID Police Report System.
• Maintain files and equipment in an orderly and professional manner.
• Assist and support the Telephone Operator (reliever)to answer calls originating from external and internal sources. Directs caller to appropriate extension or room. Appropriately documents all emergencies.
• Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel.
• Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
• Know the departmental procedure and what to do in cases of emergency. Perform other duties assigned by the Front Office Manager, Assistant Front Office Manager, Duty Managers and Guest service Supervisors and take over any other tasks and special projects which arise in the course of business.

Requirements of Data Entry Clerk

• High  school diploma or equivalent.
• 1-2 years Front Office experience in the hotel, leisure, and/or retail sector.

Skills and Knowledge Desired

• Calm, organized work ethic with the ability to prioritize and meet deadlines.
• Excellent inter-personal and communication skills.
• A passion for delivering exceptional levels of Guest service.
• Knowledge in computer.
• Ability to type in Arabic.

Data Entry Clerk Required in Dubai – 8th March 2024

Sales Executive Conrad Hilton Dubai 

Sales Manager Hilton UAE