Khaleej times
A Food company in Dubai is actively seeking individuals with excellent communication and problem solving abilities for role of Customer Service Representative on part time basis. This vacancy was posted by the company on Khaleej Times. Candidate main task will be to provide exceptional services to their customers.
Responsibilities of Customer Service Representative
- Respond promptly and professionally to customer inquiries via phone, email or chat.
- Provide information about products, services and company policies.
- Resolve customer concerns and complaints with empathy and efficiency.
- Process orders, returns and exchanges accurately.
- Maintain accurate records of customer interactions and transactions.
- Work flexible hours to accommodate part-time schedule.
- Perform any other customer service related tasks as assigned by the higher authorities.
Requirements for Role of Customer Service Representative
- Minimum a high school.
- 1-2 years of previous experience in customer service is a plus.
Skills & Knowledge Desired
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed in challenging situations.
- Proficiency in using customer service software and systems.
- Positive attitude and a passion for delivering outstanding service.
- Ability to work under pressure.
- Problem-solving mindset and ability to handle challenges in a fast-paced environment.
- Familiarity with relevant safety and environmental regulations.
- Performs the assigned tasks in a best manner.
