Khaleej Times
Are you passionate about providing exceptional service and solving customer inquiries. Hotels/Restaurant industry is presently seeking a dedicated Customer Service Representative to join their team. If you thrive in a dynamic environment and are committed to delivering outstanding support, this role is perfect for you.
Responsibilities of Customer Service Representative
- Respond promptly to customer inquiries via phone, email, or chat.
- Resolve customer issues efficiently and professionally to ensure satisfaction.
- Provide product information, troubleshoot problems, and offer solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address customer concerns and improve processes.
- Uphold company policies and procedures while delivering top-notch service.
Requirements of Customer Service Representative
- High school diploma or equivalent.
- Previous experience of 1-2 years in customer service or a related field is preferred.
Skills and Knowledge Desired
- Excellent communication and problem solving skills.
- Ability to remain calm and patient under pressure.
- Strong attention to detail and organizational abilities.
- Proficiency in computer systems and familiarity with CRM software.
Benefits
- Competitive hourly wage with opportunities for bonuses or incentives.
- Comprehensive training and ongoing support.
- Career advancement opportunities within the company.
- Fun and supportive work environment with a diverse team.
- Employee discounts on company products or services.
Customer Service Representatives Retailing Industry Dubai
