Customer Service Representative Banking Industry Dubai

  • Full time
  • Dubai, UAE
  • Posted 4 months ago
  • 3501-4000 AED / Month

The Banking industry in Dubai is currently seeking qualified individuals to fill the role of Customer Service Representative. This is an mid career, full time role requiring 1 year of experience as a customer service representatives. Company encourage you to apply.

Responsibilities of Customer Service Representative

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Assist customers with product information, order status, and issue resolution.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Collaborate with other departments to resolve customer issues and improve overall customer experience.
  • Maintain a high level of product knowledge and stay up-to-date on company policies and procedures.

Requirements of Customer Service Representative

The requirements for the said job are as following.

  • High school diploma or equivalent.
  • 1 years of customer service experience.

Skills and Knowledge Desired

  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and decision-making abilities.
  • Ability to work independently and as part of a team.

Benefits

Company offer competitive compensation and benefits, including health insurance and paid time off.

How to Apply?

Interested candidates should submit their resume and cover letter to the given email before deadline.

Email: [email protected].

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