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Customer Service Representative Ajman University

  • Part time
  • United Arab Emirates, Ajman, UAE View on Map
  • @Ajman University posted 1 year ago
  • Posted : March 9, 2024 -Accepting applications
  • Salary: د.إ500,010,000.0 - د.إ500,010,000.0 / Monthly
  • View(s) 343

Job Detail

  • Job ID 10760
  • Career Level  Fresh
  • Experience  Fresh
  • Gender  Female|Male

Job Description

Customer Service Representative at Office of Finance, Ajman University is responsible for regularly interacting with the students and providing allied financial information and services professionally and pleasantly.

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Responsibilities of Customer Service Representative

  • Provide accurate and precise information to the students about the Financial Policies, Payment Terms, Fees per Credit Hour, Annual Average Fees etc.
  • Provide guidelines to the students on the financial forms and procedures and how to submit the applications per the requirements.
  • Attending Telephone calls from the students and Parents and providing the necessary services and information accordingly.
  • Being punctual in attendance and ensuring students’ uninterrupted information and financial services.
  • Collection duties and guide the students on other payment methods, such as using the self service KIOSK and online payments.
  • Understand the other requirements of the students and direct the students to the correct offices or colleges.

Job Requirements of Customer Service Representative

Student of Bachelor in Accounting / Finance / related fields with 1 year of directly related experience.

Skills & Knowledge Desired

  • Quick Learning Abilities.
  • Excellent Communication Skills.
  • Good Team Player.
  • Punctuality.
  • Customer Service Skills.
  • High Emotional Intelligence & Adaptability.

Working Conditions

  • Work is normally performed in a typical interior/office work environment.
  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.

Customer Service Representatives Required in Dubai

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