l Luxury (a flagship brand linked to GMG) is currently hiring friendly and customer focused candidate for the job role of Customer Service Executive (UAE National) in Dubai. The selected candidate will be part of day-to-day operations of the store by providing exceptional service to customers including but not limited to handling complains, queries, returns etc. Candidates aspiring for this role should submit their applications. This vacancy was posted by Aminah Abdullah Talent Acquisition Executive
Responsibilities
- Deliver effective customer service and assist customers throughout the day as per the standards and guidelines to promote sales.
- Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Keep records of customer interactions and transactions, inquiries, comments and complaints.
- Follow up on customer interactions.
- Communicate and coordinate with internal departments.
- Perform any other tasks as requested by the line manager and business need.
- Perform any other customer support related duty as assigned by the higher authorities.
Requirements for Role of Customer Service Executive
- Bachelor’s degree in Business Administration.
- 1-2 years of experience in same role.
- UAE National Only.
